Technical Account Manager
GoPomelo are seeking an experienced technical architects / deployment engineers to join their growing team in Bangkok. The right candidate will work on Google G Suite and Workplace by Facebook projects within Thailand and across the ASEAN region.
Roles and responsibilities
Focus on Google Cloud products including G Suite, Chrome Device Management, Workplace by Facebook, AODocs and other cloud based productivity platforms.
- Provide solution architect pre sales role to accounts allocated by the sales team to conduct technical discovery, validate solutions for the customer, assist in producing technical proposals
- Provide your named account list with technical consult by having a deep understanding of their systems and business
- Attend project kick offs and collaborate with the delivery team to ensure successful projects
- Facilitate a transfer of knowledge for specific solutions to other internal teams and the customers
- Provide technical implementation for all projects as assigned
- Provide testing and deployment execution for projects as assigned
- Work with project team to plan activities and meet deadlines as prescribed in the project plan
- Interact and discuss solutions with customers during customer project meetings
- Provide solution demos during and after the project completion to customers and internally
- Attend project kick offs, technical kickoffs, google cloud workshops as required by the project team.
- Work with internal teams to improve and/or implement internal cloud based systems
- Achieve and maintain certifications in your specialist areas
- Experience in Sales and/or Deployment Engineering role
- Experience in Google Apps (G Suite), Microsoft O365, Lotus Notes configurations, migrations and deployment projects
- Strong understanding of SSO, LDAP and Directory solutions such as AD, AAD, Google Identity
- Strong background in IT infrastructure, networking and
- Experience in cloud based deployments and projects
- Experience in working with large enterprise customers in
- Strong presentation and communication skills
- Enthusiastic and problem-solver
- Able to work in under pressure and time constraints
- Excellent communication skills in English and Thai.